// Run your shop. Not after it.
Tickets, customers, estimates, scheduling, DVI, payments, and AI grounded in MOTOR diagnostic data — in one screen. Designed by a 20-year master technician for shops who are tired of paying for three SaaS tools that still don't talk to each other.
Live shop floor with kiosk mode. Forge Assist AI on every ticket with vision and per-ticket memory. Two-way SMS. Payment links. Native iOS + Android with Tech, Advisor, and Owner role views. Not a chatbot bolted onto a CRUD app.
You're not getting a stripped-down alternative for a smaller price. You're getting a deeper integration the stack architecturally can't deliver — because the moment AI lives natively across tickets, scans, and estimates instead of in a fourth tab, the workflow changes.
CrimsonForge Pro meets every person in the shop where they are. Owners watching the floor. Advisors writing estimates. Techs at the lift. Each role gets the tools they need and nothing they don't.
The Live Shop Floor shows every bay, every tech, every vehicle in real time. Aging rings turn amber and red as jobs drift. Mount a 55-inch screen in your office or lobby — it becomes your war room. Pause-pattern analysis on every ticket reveals where techs stall and why.
Pre-scan vehicles in 60 seconds with ForgePilot before they hit a bay. AI assessment, codes, vehicle ID — all there before you write the RO. Public booking form at your shop's URL. Two-way SMS, customer approval links, payment by text. No more surprises after teardown.
Per-ticket AI memory means the assistant knows your vehicle, every DTC, every step you've taken. MOTOR diagnostic trees and procedures cited in every answer. Vision AI accepts up to 3 photos per chat — snap a corroded connector, ask about it. PartsTech ordering directly from the ticket.
Tekmetric and Shopmonkey added AI as a feature. We built the platform around AI from day one. The diagnostic workflow, the ticket system, the advisor tools — all AI-informed from the foundation.
Forge Assist isn't one AI — it's four. Scanner (deterministic OBD), Intake Orchestrator (drafts tickets from scans), Diagnostic AI (per-ticket memory + vision), Platform Assistant (role + page + shop aware). Competitors have a chatbot.
Every AI answer is grounded in MOTOR Information Systems data — the same source OEMs and dealerships have trusted for 40 years. DTC trees, procedures, test specs cited directly. Not guesses. Citations.
Real-time tech-bay view with aging rings, elapsed time labels, waiting room, parts counter, Ready-for-Pickup. No competitor has this at any price. Elite-tier exclusive.
Every pause and resume on every ticket is logged. Reveals which jobs stall techs repeatedly, who needs training, which tickets need better parts prep. No competitor tracks this at the session level.
One iOS + Android codebase, three role-aware navigators. Techs see clock + inspect + diag. Advisors see dashboard + new RO + schedule. Owners see live floor + reports. Competitors serve one cluttered UI to everyone.
Every feature solves a problem the founder hit at a real lift. Tekmetric was founded by a shop owner. Shopmonkey is VC-built. CFP comes from someone who actually turned wrenches for two decades before writing a line of code.
All tiers month-to-month, cancel anytime. Annual billing saves the equivalent of two months. MOTOR diagnostic data unlocks at Pro.
All tiers include native iOS + Android apps with Tech / Advisor / Owner role views. Stripe Terminal in-person POS available as add-on. CARFAX integration coming Q3 2026.
Prices do not include Stripe processing fees (2.9% + 30¢ for online · 2.7% + 5¢ for in-person Terminal).
Verified pricing, May 2026. Tekmetric, Shopmonkey, Mitchell, and AutoVitals official pricing pages. Note: CFP Starter ($249) goes head-to-head with Tekmetric and Shopmonkey on shop management at $50 less. CFP Pro ($449) adds MOTOR diagnostic data, AI workflow orchestration, and live shop floor — which is why the price comparison below is apples-to-oranges. Pro includes things the others can't bundle at any price.
| Capability | CFP Pro | Tekmetric Grow | Shopmonkey | Mitchell + AV |
|---|---|---|---|---|
| Monthly cost | $449 incl. MOTOR | $299 | ~$299 | $379 |
| AI on every ticket | ✓ Built-in | Add-on only | Add-on only | — |
| MOTOR diagnostic data | ✓ Native | — | — | ✓ Mitchell |
| Vision AI in chat | ✓ WIN | — | — | — |
| Live Shop Floor / kiosk mode | ✓ WIN | — | — | — |
| Pause-pattern analysis | ✓ WIN | — | — | — |
| DVI w/ photo markup + video | ✓ | ✓ | ✓ | ✓ AV |
| Two-way SMS | ✓ | ✓ | ✓ | — |
| Public booking form | ✓ | ✓ | ✓ | — |
| Native mobile · 3 role views | ✓ WIN | Tablet only | Tablet only | — |
| Designed by a master tech | ✓ WIN | — | — | — |
The Founder Program is our reference customer cohort — 25 shops, hand-picked by Shane, whose names go on the website and whose owners take reference calls as we grow. It is not a discount cohort. It is the room you sit in alongside us as we build the future of this industry.
Slots go to multi-location operators and high-credibility independents in active conversation with the founder. Not first-come. Not auto-accept. Fit matters.